Parents experiences

Here you can read how parents experienced our guidance. If you would like to share your experiences yourself, you can email us.


8 July 2018

Dear Suzan and Nina,

My dear daughter of 19 fell pregnant unexpectedly but ultimately, the child was wanted with all her heart.

At her 20-week ultrasound scan, during which I, as an expectant grandmother, tagged along, her daughter proved to have a rare and serious birth defect and, therefore, its chances of survival after birth were non-existent.

We were struck by intense sadness and she was immediately referred to the Radboud hospital in Nijmegen where, unfortunately, subsequent testing confirmed the diagnosis.

As my daughter had decided to keep her daughter Noor with her for a while to say goodbye, she was induced and gave birth at 22 weeks.

The delivery was powerful, beautiful and full of love and ultimately, Noor was born.

Just as her mother didn’t want to say goodbye to her, she didn’t want to leave her mother either and, against all odds, held on to life for 31 minutes.

This made it possible for Noor to be lovingly kissed and cuddled by her mother. There has been nothing in my life that has made more of an impression on me (as a grandmother) than that moment.

And then there was IMA, previously recommended by a specialist at the Radboud hospital.

Suzan and Nina had already met us before the birth, giving my daughter the opportunity to already discuss a lot at that early stage. Not only did they talk about how she wanted the farewell reception to be, where all options where on the table, they also talked about her grief and fear.

Suzan and Nina were always there for her, in the form of sweet and supportive messages in the specially created app, but also by telephone.

The farewell reception was so special and beautiful, exactly as my daughter had hoped for. Suzan truly did a tremendous job in the organisation thereof.

The pictures taken by Nina during the reception are extremely dear to us and when looking at these pictures you can sense, quite beautifully, the atmosphere that was there.

Thanks to the great support, love, respect and expertise of Suzan and Nina, my daughter was really looked after during this intensely sad period and I wish that every parent who has to say goodbye to their child could receive the support of IMA afscheidszorg.

My dear girls, you’re stars, thanks again!

Paula & Ivo

20 June 2018

Dear Nina,

We met two weeks ago, one day after our Sven was stillborn. We just wanted to say thank you for the comfort and guidance you gave us, also during the cremation. We drew strength from the knowledge that you, from personal experience, know what to expect during such a period while giving us the freedom to make our own personal choices at the same time. We want to compliment you on your professionalism during the cremation, keeping a respectful distance, while comforted by the knowledge that you’re there. Partly thanks to your guidance, we were able to say goodbye to our Sven in the most beautiful way, our way. Thanks again!

Floor & Hans

7 June 2018

To our great sadness, after a pregnancy of more than 39 weeks, which had started off so well, we discovered that our son’s heart had stopped. A day later, on 28 May, Casper was born. We’re extremely grateful to Ruth as she was immediately there for us, listening to our story, making suggestions and taking care of everything, while giving us the freedom to organise the farewell we had in mind for Casper.

Ruben and Gerlinda and proud brother Daan Noordam

1 May 2018

On 6 April 2018, our beautiful second son Sem was born, coming in at 51cm & 3860 grams. Sem suffered from a severe heart defect (HLHS), which meant he only had a few days to live on this Earth. After 5 beautiful and grateful days, we had to let Sem go. He was a strong little fighter but now, he can rest. These 5 days enabled us to cuddle Sem, while showering him with love and making pictures and videos. It certainly doesn’t make us feel any less sad, but it’s comforting to look back.

Francien was really there for us, which made such a difference!

Sem was able to stay with us for another 7 days, in his own cot.

Everything was discussed in close consultation and everything was possible, within reason, of course.

It was so good of you to give us so much of your time, you were always there for us to call you or send you an app.

We really appreciate the fact that so many pictures were taken during the farewell service and funeral. By looking back at the photos, we can truly relive this day.

It’s very comforting to know that we were able to come to you in the saddest period of our lives. Your experience and knowledge have been of great support to us, which in its turn gives us piece of mind.

Thanks again for the guidance, Francien, and Ruth, of course.

Our farewell to Sem was exactly the way we wanted it to be!


18 April 2018

It’s indescribable what Ruth has done for us. She assisted us, day and night, in coming to terms with it all and the burial of our wanted and beloved twins.

I can’t begin to imagine how I could’ve lived through this without her. This isn’t something you want to rely on ever again, but thanks to her, I still like to think of my boys.